Below you will find templates and downloadable resources for emails, ad placements, and printed flyers.
Copy and paste the content into Message Center™. Don't forget to swap placeholders for the correct information. Feel free to adjust the copy to match your properties tone, and remove mention of any features your property has turned off.
ResidentPortal to Homebody Announcement
Hi,
Exciting news! [Insert community] will transition from ResidentPortal to Homebody on [insert date]. The Homebody: Better Renting app will now be where you do all the activities you’re used to doing in ResidentPortal like pay your rent, submit maintenance requests, reserve amenities, update your renters insurance coverage, and renew your lease. The Homebody app also has brand new features like exclusive offers and services.
To make the transition as easy as possible for you, your log in credentials will remain the same. Simply download Homebody or visit app.homebody.com to get started. If you already have the Homebody app, lucky you! Just open it up to see the updated experience.
If you have any questions, please give us a call at [insert phone number]
— Community Name
We're excited to announce that [Community Name] is transitioning to Homebody, a new and improved resident platform, on [Date]!
Homebody allows you to:
Your login credentials remain the same. Download the Homebody app or visit app.homebody.com to get started.
Questions? Call us at [Phone Number].
Sincerely,
Community Name
We're committed to enhancing your living experience at [Community Name]. That's why we're thrilled to introduce Homebody, our new all-in-one resident platform, starting [Date]!
Homebody replaces ResidentPortal with a more user-friendly interface and exciting new features. You'll enjoy:
Your existing login credentials will work seamlessly in Homebody. Download the app or visit app.homebody.com to explore.
We're here to support you every step of the way. If you have any questions, please don't hesitate to contact us at [Phone Number].
[Community Name]
Good morning,
Today’s the day! Our new resident experience app is live and ready to use. To make the transition as easy as possible for you, your log in credentials will remain the same.
Simply download Homebody in your app store or visit app.homebody.com to get started.
— [Community Name]
We're committed to enhancing your living experience at [Insert Property Name]. That's why we're thrilled to introduce the Homebody App, our new all-in-one resident platform, available now!
The Homebody app replaces ResidentPortal with a more user-friendly interface and exciting new features. You'll enjoy:
Your existing login credentials will work seamlessly in the Homebody app. Download the app or visit app.homebody.com to explore.
We're here to support you every step of the way. If you have any questions, please don't hesitate to contact us at [Phone Number].
Click to download
Homebody RXP brings all the workflows properties and renters love from ResidentPortal, and combines it with the power of resident services for an all-in-one self-serve experience. Residents don’t have to manage separate links and log-ins. Everything they need is all in one place.
The mobile app and web experiences will have parity, and all the same features allowing residents to use the device they are most comfortable with.
Homebody RXP brings all the workflows properties and renters love from ResidentPortal, and combines it with the power of resident services for an all-in-one self-serve experience. Residents don’t have to manage separate links and log-ins. Everything they need is all in one place.
Residents can reach out to our agency via email service@homebody.com, or phone +1 (877) 577-0850.
Resident Workflows:
Resident Services:
Homebody RXP is seamlessly integrated with existing property settings in Entrata. Staff workflows shouldn’t change.
Residents at properties with Homebody RXP or Homebody RXP Signature can access using the ‘Homebody: Better Renting’ app in iOS and android app stores, or they can visit app.homebody.com
Residents simply have to download the new app, or go to app.homebody.com, rather than logging into ResidentPortal. They can continue to use their RP log-ins. We recommend alerting residents to the migration 2 weeks before the switch, the day of the change, and the day before rent day post-launch.
If a resident has autopay, it will be carried over into their new Homebody experience. The resident will not have to make any updates or changes unless they desire to do so.
