Below you will find templates and downloadable resources for emails, printed flyers, and FAQs for Homebody Deposit Alternative.
Copy and paste the content into Message Center™. Don't forget to swap placeholders for the correct information. Feel free to adjust the copy to match your properties tone, and remove mention of any features your property has turned off.
Pre-move-in / leasing
General / Awareness
Hi [First Name],
Great news: you don't have to pay a traditional security deposit to move into [Community Name]. Through Homebody, we offer a deposit alternative that lets you replace a large upfront payment with small monthly installments, so you keep more cash in your pocket on move-in day.
Here's how it works:
- Instead of a lump-sum deposit, you pay a low monthly fee
- Coverage is approved in less than 3 days
- It's managed right inside the Homebody app - no third-party logins
To see if you qualify, just choose Deposit Alternative when signing your lease. Questions? Reach out to us at [email/phone] — we're happy to walk you through it.
See you soon,
[Team Name] at [Community Name]
Hi [First Name],
If you paid a security deposit when you moved in to your last place, you may not know there's a different option available at [Community Name].
Homebody's deposit alternative lets you replace a traditional deposit with low monthly payments keeping more money available for the things that matter. A few things worth knowing:
- Your deposit alternative policy renews automatically with your lease
- Coverage includes unpaid rent, physical damage beyond normal wear and tear, and related costs
- Everything is managed in the Homebody app
It takes minutes to check your eligibility when you sign your lease.
As always, we're here if you have questions.
[Team Name] at [Community Name]
Hi [First Name],
Moving comes with a lot of upfront costs. A security deposit doesn't have to be one of them. At [Community Name], we offer Homebody's deposit alternative, a way to skip the large lump-sum and replace it with manageable monthly payments instead. It's designed to make move-in more accessible without leaving your new home unprotected. Coverage includes unpaid rent, damage beyond normal wear and tear, re-rent shortfalls, and certain legal costs so you're covered, and so are we.
Just look for the Deposit Alternative option when signing your lease.
Talk soon,
[Team Name] at [Community Name]
First, check the Entrata help center to see if your question has been answered in an article or video. If you can't find your answer there, reach out to your customer service rep.
If a resident has an issue with a Homebody policy, they can contact our insurance agency directly at service@homebody.com or 1 (877) 577-0850.
In most cases, it's more. The policy covers unpaid rent and utility charges after a tenant default, physical damage beyond normal wear and tear, re-rent shortfalls if a replacement tenant pays less during the original lease term, and legal/eviction costs up to $1,000. Because coverage is backed by insurance rather than capped by whatever a resident happened to pay upfront, properties typically get broader protection. Payouts are capped at the total coverage limit, and sublimits apply to damage and legal expenses.
Correct — there are eligibility requirements. Residents need a minimum RV score of 35 or FICO of 580, no evictions or bankruptcy within the past 3 years, no unpaid landlord debt, income above 2.25x monthly rent (or 24 months of rent in a US bank account), and no child support obligations in collections. If a resident doesn't qualify, they'd need to proceed with a traditional deposit. The system handles the eligibility check — your team doesn't have to screen for it manually.
Minimal. Enrollment, eligibility, and policy management happen inside the Homebody app and your property management system no back-and-forth with third-party carriers. The policy renews automatically at lease renewal, so there's nothing for your team to track at that stage either. When a claim does need to be filed, it's a one-click submission process.
Claims must be filed within 120 days of default or move-out and concluded within 90 days of lease end. You'll need the signed lease, a payment ledger, inspection photos, eviction documentation (if applicable), and evidence of re-marketing efforts. It's worth keeping that documentation organized throughout the tenancy rather than scrambling for it after the fact.
A few things to know: normal wear and tear isn't covered, nor is damage from natural disasters, pests, or mold. The policy also won't cover the first one to two missed rent payments if there's no prior payment history on the account, early mutual lease terminations, unauthorized sublets, or tenant personal property and lawsuits. Being clear with residents at enrollment that this is deposit protection for the property — not a renter's personal coverage — helps set the right expectations from day one.