Maintenance

Submit maintenance requests in seconds.

Report issues, track repairs, and communicate with your management team — all from your phone.

Step ladder inside a house next to a window

Simple to get started

1

Submit a request

Describe the issue and add photos from the app.

2

Track progress

Get updates as your request moves through the process.

3

Issue resolved

Confirm that the issue was fixed and rate your experience.

Simple repairs, start to finish

Request help in seconds

Just open the app, snap a pic, and send your request. No waiting. No wondering.

No more chasing emails or phone calls

Submit maintenance requests anytime, and get updates right in the Homebody app.

Keep track of past requests

See a log of all submitted maintenance requests and their follow ups.

Status updates

Know when your request is received, in-progress, and completed.

Photo & video attachments

Attach images to show exactly what needs fixing — faster diagnosis, faster repairs.

Priority handling

Emergency requests are flagged and routed to on-call staff immediately.

Frequently asked questions

Log in to your Homebody app. Navigate to the "Maintenance" screen. Select where the maintenance issue is located within your apartment, or on the property. Give a description of the issue, and upload any relevant images to help the team diagnose the issue. Submit!

Log in to your Homebody app, and navigate to your maintenance screen. There, you will see your past submissions. Click on the request you're interested in to see it's status. Use the "contact" screen to contact your property for further assistance.

Repairs shouldn't require a phone call.

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